1. How do I schedule a curbside pickup?
Please call the library to schedule a curbside pickup at 508-485-5031. We are happy to schedule an online appointment for you. The curbside table is inside the downstairs door.
2. What time is curbside pickup available?
We provide curbside pickup at either 2 or 3 o'clock most days Monday - Friday. You must, however, schedule the appointment at least 1 hour prior to the pick up time.
3. How do I know if my appointment was successfully scheduled?
You will receive an email or text notification.
4. Can I book my appointment for tomorrow?
Yes! You can schedule appointments online up to seven days from the notification date that your hold is ready.
5. How long will my bagged items be available for pickup?
Bags will be available for 60 minutes from the time of your appointment. If you can't arrive within 60 minutes, please call the library at 508-485-5031.
6. Will staff bring the items to my car?
No, please park your car and pick up your bag from the inside table.
7. Why are the items I placed on hold no longer available?
All materials placed on hold that have not been picked up in seven days will be cancelled.
8. Can I reschedule my appointment online if I missed my pickup?
No, if you missed your appointment, you must call the library at 508-485-5031 to reschedule.
9. What happens if the library is closed due to inclement weather or a holiday?
Curbside pickup services will be cancelled and appointments will need to be rescheduled.
10. What happens if additional books I placed on hold become available after I scheduled my appointment?
Items placed on hold become available at different times. Should additional items become available before your scheduled appointment, library staff will include these items in your curbside bag. Otherwise, patrons will need to schedule a separate appointment.
